Measuring what matters

Measurement alone is not enough; it is important to understand how to measure, what to measure and, above all, how to interpret and act on those measured data, otherwise we may even obtain a result contrary to the intended one.

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Lock-in. Why not?

In our day-to-day searching for solutions to optimize operations, improve efficiency, reduce costs, and keep our customers happy, we find […]

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Thinking as a whole

We often think only about our job (“I am my position”) and have little sense of responsibility for the overall results when all the parts interact. This can lead to suboptimal solutions.
Systems thinking allows us to understand how the different parts of a system interact with each other, rather than analyzing the components in isolation.

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Simplifying reasoning

Apart from the well-known Occam’s razor, there are many other laws or principles that can help us understand how a situation has been arrived at, why someone reasons the way he or she does, or what to expect in the face of certain events. Here we review some of them.

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