The art of setting goals
Not long ago, we talked about the importance of measuring what really matters, to avoid taking measures of irrelevant issues, […]
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IT is part of the business, keep IT simple
Category: Governance and management
Measuring what matters
Measurement alone is not enough; it is important to understand how to measure, what to measure and, above all, how to interpret and act on those measured data, otherwise we may even obtain a result contrary to the intended one.
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Lock-in. Why not?
In our day-to-day searching for solutions to optimize operations, improve efficiency, reduce costs, and keep our customers happy, we find […]
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How data moves
Data-driven world companies rely heavily on the seamless flow of information to maintain efficiency, make informed decisions, and stay competitive. […]
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Thinking as a whole
We often think only about our job (“I am my position”) and have little sense of responsibility for the overall results when all the parts interact. This can lead to suboptimal solutions.
Systems thinking allows us to understand how the different parts of a system interact with each other, rather than analyzing the components in isolation.
Maximizing the benefit
Sometimes when we want to improve a process, we only pay attention to cost and time reduction. Approaching the improvement of a process as a benefit maximization work instead of pure reduction, can lead to new revenues and business models.
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Simplifying reasoning
Apart from the well-known Occam’s razor, there are many other laws or principles that can help us understand how a situation has been arrived at, why someone reasons the way he or she does, or what to expect in the face of certain events. Here we review some of them.
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Wardley Maps
Among the strategy analysis tools, we find Wardley Maps, which are not very widespread but simple to use and very […]
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Risk Appetite
A few days ago I was discussing with a colleague the concept of “risk appetite” and how, depending on it, […]
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Internal developer platform, IDP
We have probably heard many times about Customer experience (CX) or user experience (UX). For those of you who haven’t, […]
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